In recent years, the mobile application market has expanded to a great extent. Diverse sectors are utilizing mobile applications for different functions on the basis of the specific needs of each their unique environments.
There are applications that directly connect customers with the brand like Hokuapps and act as a ‘window’ into the company’s products and services and there are also applications that are only used in the backend functioning of an enterprise. Mobile applications are turning out to be useful business tools that help increase accountability (in the case of enterprise apps) and also give incredible personalized insights about the direct consumer base of the brand, among other things. So, should you go for a native format for building your mobile app or opt for a more cutting-edge approach? What is a Cloud Mobile Application? Simply put, cloud mobile applications from Hokuapps are those that are accessed through web browsers on the phone. These apps are uploaded on servers and accessible to all three – Android, iOS and the Web! One of the prime advantages of cloud mobile applications is that if a company attempts to start a rapid application development process, a cloud mobile application is the fastest alternative to the native form of app development. And it also has a few added advantages-
Speed
On average, cloud mobile applications are not only faster in terms of time taken for app building but they have also proved to take less time in processes like updation and generating scalable insights. The company would end up saving a lot of time (and money) if it opts for the cloud mobile app strategy if they want to sustain their application in the long run and keep it viable in the long haul. In terms of data storage too, cloud applications come out at the top as they have the option of instant data storage on the cloud and nothing has to be saved locally in the mobile device. Multiple Platforms The most prominent advantage of cloud mobile applications is the fact that they are accessible on multiple platforms. Usually, developers have to conduct the app building process twice if they pick a native app developing method which requires separate and strenuous processes for Android and iOS. Since cloud apps are accessed via web browsers, a lot of time and investment is saved! Cloud applications are hence turning out to be a boon, especially for SMEs and startups. Insights At the initial stage of rapid application development, testing is one of the most critical processes. Cloud applications give developers the option of being able to test their apps successful at each and every stage. Since these apps don’t have to be installed on the customers’ devices, they are naturally accessed by many more users as opposed to the apps that need installation. Businesses rely heavily on insights and scalability is a crucial factor for the sustenance of any project. Cloud applications are a fantastic alternative to native apps as they are faster, more economical, versatile and give businesses important insights to decide their goals and targets appropriately. At a time when the virtual space is shrinking and the speed and competition are increasing, cloud mobile applications are becoming increasingly popular. Building a cloud application may turn out to be a rather complex process but considering the advantages of the format, it is definitely a worthy path to follow. Hokuapps is ideal Rapid Application Development Platforms
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How to Use Custom Mobile App Development to Boost Field Service ProductivityField service officers are the un-official flag-bearers of the organization. For most customers, these technicians are the only real contact they will have with the company. However, in order to measure and increase their productivity in the field, they must be equipped with the right tools. A custom mobile app development company can provide these tools.
Mobile apps can enable field service agents in performing field operations seamlessly thereby increasing productivity, after sales service quality and prompt delivery. All these parameters add up to a higher customer satisfaction score. Here’s how field service agents can benefit from mobile apps: Creating Work Orders Based on Real-Time Customer NeedsUsing mobile enterprise apps, managers can create work orders depending on pre-emptive data from the service model, while ensuring adaptability based on priority. Real-time data creates room for better, more informed decision-making based on the inputs collected by the field agents. These inputs can incite an immediate response from the back office management and ensure more transparency and ownership of outcomes from the entire team in the process. Scheduling the WorkforceOne of the most critical managerial functions is dispatching a variety of field jobs among the workforce in the most efficient way possible. A custom mobile application development company can build systems that assign the right resource for the right job based on details such as skill, location, availability, et cetera. This involves minimizing the distance traveled by them. Mobile apps utilize geolocation to schedule resources and allocate them according to favorable routes while accounting for traffic delays, break-time, proximity and schedule. Central Pooling of Related InformationMobile apps have certain tools that give field officers access to the same centralized pool of data including customer service history, the time lapse between related tasks and any service notes explaining case history. To a large degree, this reduces human error and ensures that service will be standardized and delivered at a certain degree of precision, always. HokuApps is one such custom mobile app development company that has a wide repository of pre-built technology components that go into building apps and workflows, like GPS tracking, maps, payments, QR Code scanning. These components will be beneficial in improving field service productivity as well as cost-effectiveness in the overall development process. Maintaining Proof of WorkField service accountability has traditionally been difficult to measure and verify. Mobile apps can fill important gaps in centralized inspections and resource tracking. Proof of work can be obtained from field technicians in the form of on-site photos, recorded audio clips of customer feedback, tagged geo-locations and digital signatures for deliveries. Over time, this improves the ROI of the field operations. Formulating a Feedback loop with CustomersMobile forms assist in capturing a customer review process that managers can use to monitor the real-time communication with field agents and measure the impact on troubleshooting. Mobile apps can provide field officers with access to past records of service history, product breakdown repair and maintenance details. This knowledge can help fields officers better service the clients more accurately. Since mobile apps have visibility of current real-time data, they can identify any patterns arising in service breakdowns and solve issues faster. A custom mobile app development company can build a robust feedback loop that can channel customer feedback and even incentivize this practice. Summary The field officer is at the heart of the customer experience, very often bringing a human element to an otherwise financial transaction. Then, every interaction with the customer must be captured and turned into actionable outcomes. A custom mobile app development company can build systems to bridge any performance gaps and measure incremental changes in customer experience. Mobile Apps dedicated to field service are the need of the hour for any enterprise looking to leverage exemplary service for building brand loyalty. This is essential for achieving an edge over peers thereby increasing recall and revenue. How to Identify User Pain Points for Mobile App DevelopmentMore companies are beginning to see the value of incorporating mobile app development in their overall branding strategy. Why? Because a mobile touchpoint has the power to enhance the user experience (UX), providing many benefits such as strengthening company reputation with positive brand interactions, improving customer satisfaction, as well as increasing sales and conversion rates.
With the number of smartphone users currently exceeding 2.5 billion worldwide, mobile UX is an essential part of product development. One major weakness companies currently face their inability to identify and solve their users’ pain points. This article will specifically outline how to define user pain points during product discovery, so you can build a mobile app which resonates with your users. Who is Your Target Audience? Every decision made during product development should revolve around your users’ needs and motivations. Once you have identified the audience segment (who you want to target), you need to identify their pain points. It’s important to remember when developing a product or service to tailor it to meet the needs of a particular set of users, rather than a generic group. Exploratory Research Once you’ve determined your audience segment, you need to examine those users in greater detail. Do you understand why your customers will buy into your product or service? Users are often searching for a solution that will solve a pain they’re experiencing in their life, whether that’s a flawed mobile checkout or an inconvenient personal banking experience. Pain points motivate users to find a solution that will solve this pain. Identifying your customers’ pain points is the most important step during Product Discovery. Otherwise, you’ll end up wasting a lot of time and money building a product that no one wants or needs. Establishing a seamless UX begins with a solid foundation of research and strategy. First, source information that will help you better understand your users’ needs and their overall goals for using your product before asking them directly. In many cases, users’ can’t articulate their needs or may be unaware of them altogether. Your research will help identify pain points and frustrations the user is currently experiencing or will experience in the future. The following techniques provide many added benefits that will establish user-centric app development. 1. Ask the Experts It’s important to begin your research by asking business experts and analysts for their insight. To understand your users’ true needs, you need to learn what has been done and what hasn’t worked in the past. 2. Examine Products That Already ExistMany products, if not all, have areas for improvement. Look up reviews, feedback, forums and any information that can help you address key issues for your set of users. Analyze where your competition is going with their products and find solutions they don’t offer. For example, as mobile devices get larger, the user-centered mobile design must adjust to being physio-friendly. Look at other products for fundamental issues like lack of customer service options, navigation or quality problems. 3. Go Directly to the Source Some common research methods include surveys, interviews, and focus groups. In a report by Google, 52% of users said a bad mobile experience made them less likely to engage with the company. Research your users’ attitudes before development to ensure that you build a product that is different from what your competition offers, addressing real pain points that exist in the market. Defining Your User Revealing user behaviors and attitudes will prove to be of great benefit because you’ll be able to understand where they’re bouncing off during the customer journey. Here are a few techniques we use to get into the minds of our users: 1. User Personas Creating user personas well help reveal truths and validate assumptions to identify underlying pain points. Personas are user profiles that outline the demographic, user behaviors, as well as user needs and goals. Essentially, personas help your product team get a 360 degree understanding of the who and why of what they’re building. A good starting point when creating your user persona is asking a series of key questions:
2. Customer Journey Mapping Many companies don’t adequately track the customer journey which is essential to adapt to changing customer behaviors. During product discovery, implement a user-centric strategy to ensure your user experience is as smooth as possible. In turn, you will transform customers into loyal brand followers. A customer journey map helps to illustrate the customer experience from the user’s perspective, helping you to understand exactly how customers are interacting with your brand and highlight areas for improvement. Despite the type of experience you want to map, every association throughout a customer’s journey contributes to how they perceive the brand, which ultimately drives customer loyalty. Focus on what angers users or turns them away from the brand. These are the areas of the customer journey map that need to be improved. Both user personas and customer journey maps are useful techniques to use to understand who you are building your product for, from realizing their demographic to desires, pain points, expectations, and much more. User Validation It’s now time to validate all assumptions you’ve made by researching how your target audience behaves when using your product. Only the end-user can genuinely identify what their pain points are. After you have successfully created a user persona and mapped out the customer journey, you need to validate these assumptions. User expectations and demands are constantly shifting, which is why a Minimum Viable Product (MVP) is an excellent strategy to improve your product iteratively. User Acceptance Testing (UAT) Most validation tests involve either an MVP, prototype, or mock-up by putting it through an alpha or beta user test. The user will then provide feedback during this iterative process in which problems or kinks can be ironed out early on during the development phase. This will give you a good understanding of user pain points directly from the source itself. The core objectives for UAT are the following
After identifying and understanding your users’ pain points, can you establish a solution for your users? If not, your users will find a product or service that will. Since every target audience has distinct needs, companies must consider key product factors such as usefulness, usability, desirability, and credibility to suit that particular set of users. What is useful to one group of users, may not be to another. These factors will be different for each set of users. Whether your users can articulate their pain points or not, they need to be solved if the product is going to hold a spot in the market. It’s All About The User Experience Consumers today not only expect UX design but need it to be satisfied. Consumers don’t want to jump from product to product, but instead find a brand that is designed to please them, which is why brands with exceptional UX win repeat visits, and eventually, new customers. This has allowed Amazon, Google, and Apple to grow into the tech giants that they are today. Because of this, companies are recognizing the need to keep up with changing user expectations to solve pressing UX issues. Otherwise, they won’t survive in the mobile app environment where experiences are more optimal and personal than ever before. Read original article on https://www.business2community.com/mobile-apps/how-to-identify-user-pain-points-for-mobile-app-development-02089536 Mobile Application Development How a business enterprise can utilize mobile apps to enhance the businessThe whole world now depends on smartphone apps; for communication, entertainment, and various other services. When looking from a consumer point of view, apps are the best channel to access everything online. But, are these same apps also profitable for businesses?
There has been a noticeable revolution in the smartphone world. It is led by the growing demands of smart devices and apps. Apps make these devices really smarter. Of course, the revolution is led by the demand, but then the demand increases because of the usefulness of these devices. Touch screen display, easy internet connectivity, information exchange and huge memory capacity have driven the whole world to prefer smartphones as the only computing screen for a lot of general tasks. The two largely used smartphone platforms are iOS and Android. Both are amazing and serving almost 99% of the market share. They both together have millions of apps, which have been downloaded billions of times from their online stores, namely Google Play (Android) and the APP Store (Apple). Here are the ways mobile app can help you:
Original Article is on https://www.vistablogger.com/how-an-enterprise-can-use-mobile-apps-to-support-or-promote-its-business/ Mobile Application Development Company Mobile Enterprise Application Development Machine Learning and Artificial Intelligence in Healthcare Industry21st century conquered the whole world with new discoveries and the creation of innovative software. The world does not stand still, and information technologies are also progressing making impact on many industries. Healthcare is not an example. Particularly in the case of automation, machine learning and artificial intelligence, doctors, hospitals, insurance companies, and industries with ties to healthcare have all been impacted – in many cases in more positive and substantial ways than other industries. Let’s take a brief look at these ways. The list below is for sure not complete, but provides an outline of some of ML’s and AI’s applications in the healthcare industry.
1. Processing data Data management is the most widely used application of ML, AI and digital automation in general, as the first step in healthcare is collecting and processing patient’s info, for example medical records or other past history. Machines collect, store and process data to provide a faster and handy access. 2. Remote Consultation There is quite a number of mobile apps and systems that use AI and ML to give medical consultation based on personal medical history and common medical knowledge. Users submit their symptoms and condition into the app, which connects them with a relevant specialist. A more precise data regarding patient’s health condition (hearts rate, activity condition, etc.) can be provided by various wearable health trackers, such as FitBit, Apple, Garmin and others. 3. Virtual Nurses and medication management A digital nurse Molly was developed to help people monitor patient’s condition and follow up with treatments, between doctor visits. The program uses machine learning to support patients, specializing in chronic illnesses. The AiCure app, in its turn monitors the use of medication by a patient. A smartphone’s webcam is partnered with AI to autonomously confirm that patients are taking their prescriptions and helps them manage their condition. Most common users could be people with serious medical conditions, patients who tend to go against doctor advice, and participants in clinical trials. Combining these two apps can fully cover the in-house treatment of patients, making hospital stay not necessary. 4. Drug Creation Developing new drugs or vaccinations by conducting clinical trials can take more than a decade and cost billions of dollars. Making this process faster and cheaper could change the world. Curing Ebola virus infection can make a great example, when a software based on AI was used to scan existing medicines that could be redesigned to fight the disease. The program found two medications that may reduce Ebola infectivity in one day, when analysis of this type generally takes months or years – a difference that could mean saving thousands of lives. 5. Robotic Surgery The da Vinci robot has gotten the bulk of attention in the robotic surgery space, and some could argue for good reason. This device allows surgeons to manipulate dextrous robotic limbs in order to perform surgeries with fine detail and in tight spaces (and with less tremors) than would be possible by the human hand alone. While not all robotic surgery procedures involve machine learning, some systems use computer vision (aided by machine learning) to identify distances, or a specific body part (such as identifying hair follicles for transplantation on the head, in the case of hair transplantation surgery). In addition, machine learning is in some cases used to steady the motion and movement of robotic limbs when taking directions from human controllers. Read Original Article On https://altabel.wordpress.com/2018/05/02/machine-learning-and-artificial-intelligence-in-healthcare/ Mobile Application Development Services |
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August 2018
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